Plan Sponsor's Challenges in Today's Environment

"In describing today’s accelerating changes, the media fire blips of unrelated information at us. Experts bury us under mountains of narrowly specialized monographs. Popular forecasters present lists of unrelated trends, without any model to show us their interconnections or the forces likely to reverse them. As a result, change itself comes to be seen as anarchic, even lunatic." Alvin Toffler

With the above in mind, I realized that most plan sponsors must be whipsawed by the current state of anarchy. The tsunami brought about by Enron has left in its wake Sarbanes-Oxley and more recently the Pension Protection Act of 2006 (PPA), FAS rules around accounting for pensions and the U.S. Department of Labor (DOL) regulations on Qualified Default Investment Alternatives (QDIAs).

Employers are evaluating their plans due to the rule changes and their own business environments. I read a recent Hewitt Associates’ survey revealing that about 50% of human resource professionals plan to change service providers during 2007 or at least seriously scrutinize their relationships with service providers. That’s startling if one thinks about it. At least half of the plan sponsors are willing to at least consider shaking things up radically because they aren’t happy with their present approach.

Several universal themes emerged from this survey. Virtually all of the plan sponsors that responded will seek to measure their retirement programs’ total costs, participant services, and plan design.

How Should Plan Sponsors Proceed In A Protected Manner? This survey indicates that employers recognize that fiduciary issues are now front and center and will not fade away any time soon. Both in the defined contribution world and in the defined benefit world, the basic questions are being asked by plan sponsors.

Some basic questions are presented below.

• How can sponsors determine if the plan is adequately funded if they have not recently calculated expected inflows and outflows?
• How can employees adequately save unless they also go through a similar type of analysis?
• Can proper monitoring be performed if sponsors and employees do not know what fees are being paid and what services are obtained for the various fees?
• Can investment performance be sufficiently measured if funds are not appropriately compared to the correct peer?
• How can plan sponsors conduct a provider search and selection process that will address their concerns?
• How can they evaluate the responses they receive so at the end of the day, the sponsors don’t have buyer’s remorse and, worse yet, significant liability for breach of fiduciary duty?

To handle these fiduciary landmines, plan sponsors need a coherent process and a framework to perform meaningful evaluation. If they don’t they’ll continue to spin their wheels and bear unwarranted exposure to personal liability. Did I mention that fiduciary liability bears a personal consequence?

The good news is that plan sponsors are paying attention. The challenge for the sponsors is whether they use a model that shows interconnections so they can reverse some potentially negative and anarchic forces that are already in play.

"The art of progress is to preserve order amid change and preserve change amid order." Alfred North Whitehead